Description
When a driver fails to install correctly, the targeted component can lose functionality and prevent the user from accessing the component’s features. The user must troubleshoot the issue to regain functionality. A list of PNP error codes is located on Device Manager Problem Codes and on Windows Support.
Measure attributes
CCT and FX-PCT Controller Configuration Tool (CCT) and FX-PCT are no longer separate software tools. Users of CCT and FX-PCT at Release 10.2 must first uninstall the previous version before installing 13.0. Users of CCT and FX-PCT software at Release 10.3 can upgrade directly to Release 13.0. For information on how to upgrade to or install CCT.
| Attribute | Value |
|---|---|
| Audience | Expanded |
| Time period | 30 day sliding window |
| Measurement criteria | Aggregation of machines |
| Minimum population | 100 machines |
| Passing criteria | >= 95% of machines install the driver successfully |
| Cohort-enabled | Yes |
| Minimum population per cohort | 500 machines |
| Measure ID | 26387215 |
Calculation
Description: Version: Date: Linux Drivers: v5.0.35: November 2018: Download: Mac Drivers: v5.0.39: December 2020: Download: SCR33xx Windows Driver Windows XP, 7, and 8.1. Locate and download the Drivers or Software for your Planar display. If you cannot find the Driver or Software you are looking for and are an Authorized Planar Reseller Partner, visit the Reseller Partner Portal.Otherwise, contact the Planar Reseller Partner you purchased your.
- The measure aggregates telemetry from a 30-day sliding window into a Percentage of Machines that have Successfully Installed the Driver.
- Successful Installs= Count(machines with successful PNP events)
- Total Installs= Count(machines that started the driver install process)
Final Calculation
PNP Success Rate= Successful Installs / Total Installs
-->Windows Pctv Driver
Description
After a successful install, machines can experience post-install PnP errors that can result in a negative user experience; from the device not working as expected to an unexpected reboot. A list of PNP error codes is located on Device Manager Problem Codes and Windows Support.
Measure attributes
| Attribute | Value |
|---|---|
| Audience | Expanded |
| Time period | 30 day sliding window |
| Measurement criteria | Aggregation of machines |
| Minimum population | 100 machines |
| Passing criteria | <=5% machines encounter a post-install PNP error |
| Cohort-enabled | Yes |
| Minimum population per cohort | 500 machines |
| Measure ID | 26387262 |
Calculation
The measure aggregates telemetry from a 30-day sliding window into a Percentage of Machines that Successfully Installed the Driver, then Encountered a PNP error within 2 days of Install
a. Any PNP errors associated with an install outside of the 30-day window are not counted
Post Install PNP Errors=Count(machines with a PNP error,within two days of driver installation)
Total Post Install Errors=Count(all machines that successfully installed the driver)
Pct Drive
Final calculation
Pc Drivers Headquaters Lp
Post Install PNP Error Rate= Post Install PNP Errors / Total Post Install Errors